RANDOLPH — Gifford Health Care in Randolph says they are working toward returning to pre-pandemic levels of service, including resuming all outpatient surgical procedures at its medical center.
“Our team has reopened surgical services to meet the needs of our community while protecting their safety and that of our employees,” said Gifford Vice President of Operations Rebecca O’Berry. “Our committed providers and staff follow all best practices, including personal protective equipment protocols, to keep everyone healthy and safe.”
O’Berry attributes Gifford’s ability to reopen services to Vermonters’ commitment to practicing social distancing and wearing masks to slow the spread of COVID-19 in the region.
“We are able to open back up because of this community and their support during this unprecedented time,” she said. “They are the reason we’re here, and we remain committed to providing them with access to the highest-quality care.”
In addition to surgical services, all of Gifford’s clinics throughout the region, primary care and specialty, are open, and diagnostic services, such as laboratory work and imaging, are also available.
“We encourage patients to schedule and keep their medical appointments, especially if they have a chronic condition,” said O’Berry. “Providing care is our top priority, and that includes helping our patients manage their conditions so they do not escalate and lead to more serious issues.”
Patients who are scheduled for surgery at Gifford are tested for COVID-19 prior to their procedure.
Additional Gifford protocols include providing patients with a mask if they arrive for an appointment without one, spacing chairs in waiting areas to allow for social distancing, and scheduling appointments to ensure minimal wait times.